Frequently Asked Questions (FAQ)


No, your physicians visit is protected under the privacy laws of HIPAA (Health Insurance Portability and Accountability Act. The only individuals who will have access to your records are those who you choose to share those records with. The telemedicine visit is also HIPAA compliant.

No, if you are younger than 18 you can receive an evaluation if you are accompanied by a guardian.

$19.99 per month or $199/year. Includes all visits to maintain your recommendation, including the recurring 45-day renewals.

Florida state law requires that you establish with a practice for 90 days before a certified physician can evaluate you in a face-to-face visit to provide a recommendation. Offices are located across the state to schedule an in office evaluation.

No, you will receive and immediate call from us and your credit card will never be charged until the visit is completed.

It is a video chat between you and the physician or physician’s assistant to establish with the practice instantly online. Ideally you will use your iPhone or Android phone to register and complete the entire visit. You can use your desktop machine, but it will require a webcam. If you have any technical difficulties, just call us and we will walk you through the process.

Florida Amendment 2 greatly increases the number of conditions that may be treated with medical marijuana. You may have a qualifying condition. CLICK HERE to take our Eligibility Survey and schedule your appointment.

NO. While we do offer a money back guarantee if you do not receive a recommendation, we DO NOT guarantee that you will receive a recommendation. You can only receive a recommendation if our doctors feel you have a qualifying condition as defined by Florida law, and that the benefits of using medical marijuana outweigh the risks.

No, If you do not qualify or receive a recommendation you will be refunded your money in full!

In the state of Florida, you are required to maintain a bonafide relationship with a physician before they can provide a medical cannabis recommendation. The standard to establish care is 90 days, so from your initial visit (videochat or otherwise), it is 90 days before a physician can issue a recommendation.

State to state, marijuana laws and the requirements on recommending physician vary greatly. In the state of Florida, marijuana physicians cannot simply write a 1 year recommendation in a one-time appointment, they must re-issue the recommendation itself every 45 days. This means a LOT more work for physicians, and more time that they must spend on every patient. As with everything, when those costs go up, the price has to as well.