Frequently Asked Questions (FAQ)

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FAQ 2017-11-20T18:43:49+00:00
What is your refund policy? 2017-07-12T17:25:03+00:00

We aim to be as transparent as possible with our refund policy. It is as follows:

Cancel within 24 hours of joining our services — 100% refund

Cancel after 24 hours – 100% refund minus $25 fee.

Reschedule/no-show/cancel appointment less than 24 hours prior – $50 fee

Once a recommendation is issued after your exam, our services are non-refundable in any way.

Do I have to be concerned about any privacy issues if I receive and evaluation or recommendation? 2017-04-06T05:06:12+00:00

No, your physicians visit is protected under the privacy laws of HIPAA (Health Insurance Portability and Accountability Act. The only individuals who will have access to your records are those who you choose to share those records with.

Do I have to be 18 in order to obtain an evaluation? 2016-11-07T21:17:40+00:00

No, if you are younger than 18 you can receive an evaluation if you are accompanied by a guardian.

How much does it cost? 2017-07-10T19:05:21+00:00

Your medical recommendation cost from us is $169. This covers our initial exam, recommendation and 45-day renewals.

Can I receive my recommendation on the first visit? 2017-07-13T17:23:42+00:00

Yes!!! Florida state law requires that a certified physician can activate your Full-THC Medical Cannabis or Low-THC Cannabis order once they have completed an exam and confirmed that you qualify. At this time, you’ll receive your Patient ID number!

What Medical conditions are considered eligible for Medical Marijuana in Florida? 2016-11-07T21:15:19+00:00

Florida Amendment 2 greatly increases the number of conditions that may be treated with medical marijuana. You may have a qualifying condition. CLICK HERE to take our Eligibility Survey and schedule your appointment.

Am I guaranteed to receive a Medical Marijuana recommendation? 2016-11-07T21:15:26+00:00

NO. While we do offer a money back guarantee if you do not receive a recommendation, we DO NOT guarantee that you will receive a recommendation. You can only receive a recommendation if our doctors feel you have a qualifying condition as defined by Florida law, and that the benefits of using medical marijuana outweigh the risks.

Do I have to pay for an evaluation fee if I do not receive a recommendation? 2016-11-07T21:15:35+00:00

No, If you do not qualify or receive a recommendation you will be refunded your money in full!

How long does it take to get a Florida Medical Marijuana Recommendation? 2017-07-13T17:26:46+00:00

15 minutes or so! Come in for your exam, and if you qualify, your physician will immediately add you to the Office of Medical Marijuana Use Registry.

I have a medical card from California and it only costs $50/year. Why is Florida more expensive? 2016-11-09T07:19:11+00:00

State to state, marijuana laws and the requirements on recommending physician vary greatly. In the state of Florida, marijuana physicians cannot simply write a 1 year recommendation in a one-time appointment, they must re-issue the recommendation itself every 45 days. This means a LOT more work for physicians, and more time that they must spend on every patient. As with everything, when those costs go up, the price has to as well.